Expert services, built around
your business
01
NetSuite Implementation
Moving to NetSuite is a significant investment — and the way you implement it shapes everything that follows. We take a structured, consultative approach that puts your business processes at the center, not the software.
We successfully implement NetSuite across a wide range of businesses — from eCommerce brands managing high-volume order flows and multi-channel inventory, to wholesale distributors with complex pricing and fulfillment needs, to manufacturers tracking production costs and BOMs. We bring that same rigor and hands-on approach to every engagement, regardless of your industry.
Industry depth: Product-based businesses are our sweet spot — eCommerce, wholesale distribution, and manufacturing — but we've also successfully delivered implementations for SaaS companies, professional services firms, and law practices. Whatever your business model, we adapt our methodology to fit.
What's included
- Business process discovery & mapping
- Data migration & validation
- Role-based training for your team
- System configuration & customization
- User acceptance testing (UAT)
- Go-live support & hypercare
02
NetSuite Optimization
Already live on NetSuite but feeling like you’re only scratching the surface? You’re not alone. Many businesses go live and then plateau — working around the system rather than letting it work for them.
We conduct a thorough assessment of your current setup, listen carefully to the frustrations your team experiences day-to-day, and build a prioritized plan to address them. Whether it’s streamlining workflows, fixing data issues, building better reports, or unlocking NetSuite features you’re not yet using, we’ll help you get measurably more value from your investment.
Common scenarios we address: Distributors dealing with inventory inaccuracies, manufacturers with disconnected production tracking, eCommerce businesses with order management bottlenecks, and service businesses with reporting gaps. If your team is spending too much time in spreadsheets, that's a sign we can help.
What's included
- Current-state assessment & gap analysis
- Custom reporting & dashboards
- Script & customization review
- Workflow redesign & automation
- Saved search & KPI setup
- User adoption coaching
03
Celigo Integration Design & Build
NetSuite rarely lives in isolation. Most businesses need it connected to an eCommerce platform, a CRM, a 3PL, an EDI provider, a payment processor, or all of the above. That’s where Celigo comes in — and where we thrive.
We design integrations that are clean, reliable, and built to last. We’ve connected NetSuite to Shopify, Salesforce, Amazon, EDI trading partners, and dozens of other systems for clients in distribution, manufacturing, and eCommerce — as well as CRM and billing integrations for SaaS and professional services businesses. We document everything so your team can understand and support what we build.
Platforms we integrate regularly: Shopify, WooCommerce, Salesforce, HubSpot, Amazon Seller Central, EDI, ShipStation, 3PLs, custom FTP, and API integrations. Don't see yours? Ask us — if there's a Celigo connector or a way to build one, we'll know.
What's included
- Integration architecture & design
- Error handling & alerting setup
- Integration documentation
- Celigo flow build & configuration
- Testing & parallel run support
- Team handoff & training
04
Integration Health Check & Remediation
Integrations that were built quickly, inherited from a prior consultant, or never properly documented can quietly cause big problems — missed orders, duplicate records, sync delays, and data you can’t trust. If your team is spending time manually fixing integration errors, it’s time for a health check.
We audit your existing Celigo environment, identify what’s working, what’s fragile, and what’s broken, then give you a clear remediation plan. We can also take over management of your integrations and keep them running reliably going forward.
What's included
- Full Celigo environment audit
- Flow-by-flow documentation
- Performance & reliability fixes
- Error log analysis & root cause review
- Prioritized remediation roadmap
- Optional: ongoing management handoff
We don't disappear after go-live
One of the most common frustrations we hear from new clients is that their previous consultant handed them a system and walked away. We believe the relationship is just getting started at go-live.
Our managed support retainers give you a trusted partner on call — someone who already knows your business, your system, and your team. Whether you need help troubleshooting an issue, navigating a new business requirement, or thinking through a system change, we’re here.
Break-Fix & Troubleshooting
Fast turnaround on NetSuite and Celigo issues so your operations don't stay stuck. We know your system, so diagnosis is quick.
Strategic Advisory
A standing resource for questions, decisions, and planning. Think of us as your ERP-savvy colleague, always available to think things through with you.
Ongoing Enhancements
As your business evolves, your systems should too. We handle enhancements, new workflows, and configuration changes on a rolling basis.
Reporting & Insights
New KPIs, updated dashboards, and saved searches as your reporting needs grow — so leadership always has the visibility they need.
Get Started
Not sure where to start? Let's figure it out together.
Every engagement begins with a conversation. Tell us where you are and what’s not working — we’ll help you see a path forward.